Serv
About SERV

We're Building the Future of Trade Commerce

From solo operators to nationwide franchises, we help service businesses thrive with simple, powerful, and human-first software that actually works.

The Vision

We started this company with a simple belief: home service businesses deserve better tools.

Most software in the industry is clunky, generic, or built by people who've never worked a jobsite.

So we built something different — clean, fast, and designed specifically for the way service operators and franchisors run their businesses today.

We call it modern software for hard-working people.

Our Core Values

The principles that guide everything we build and every decision we make.

Care a Lot

We show genuine heart and commitment every day -- customers, product, teammates. High standards show you care.

Extreme Competence

Speed and quality are made possible by deep mastery of our craft. We work tirelessly to improve skills.

No Rules

Empower competent people. Trust fast learners to own, identify and self-correct mistakes. Norms are there to help the team.

Customer Value Comes First

Deeply understand long-term needs of customers. When in doubt, Buyers come first, then Brands, then SERV's business.

Make Magic

Solve the most important problems by pursuing bold risks. Marginally better is a waste of our opportunity.

Work with the Best

Elevate the team with talent, respect and accountability. Exceptional teams don't accept mediocre outcomes.

Make the Call Today

We need to excel at decisions: good, fast, frequent. Dig into details. Closest expert decides; use judgement to escalate quickly.

Show the Results

Showing something is better than telling. Own outcomes until customers see real benefit.

Builders Behind The Platform

We're a team of 18 designers, engineers, product thinkers, and service nerds spread across the U.S. and beyond — all focused on one goal: helping you grow your business.

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Co-founder

Nickhil Bhave

Co-founder & CEO

Nickhil Bhave is the Co-founder and CEO of Serv, where he's building the future of how home service brands sell—online, on-demand, and AI-powered. Before Serv, Nickhil led Product and Design at Grove Collaborative through its IPO and held senior product roles at Amazon, including Head of Product for Alexa Mobile and leader on the Marketplace Virtual Seller AI team. With deep expertise in AI, commerce, and user experience, Nickhil is focused on giving service businesses the same cutting-edge tools used by the world's top tech companies.

JN
Co-founder

Jackson Nicolas

Co-founder & CTO

Jackson Nicolas is the Co-founder and CTO of Serv, where he's redefining how home service brands sell online—bringing the seamlessness of e-commerce to blue-collar industries. Before Serv, Jackson founded Accend, a martech platform used by Fortune 100 companies like Sony, Adobe, and Genentech to personalize digital experiences at scale. With deep roots in both engineering and growth strategy, Jackson blends technical vision with product instinct to build tools that help service businesses sell smarter and work faster.

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Brad

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Product & Design

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Sandra

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Alberto

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Samhan

Customer Success

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Annee

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Nawshad

Engineering

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Ahmed

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Shehan

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Vishaka

Backed by Leading Investors

We're proud to be supported by investors who believe in our mission to transform home services.

Westbound logoHannah Grey logoNextView logo

Let's Build the Future of Trade Commerce — Together

Whether you're running a local crew or managing a national franchise, we'd love to help you grow.